Mobile massage, Massage therapist, Massage to your door, Event massage, Office massage



Booking Policy

- I have a minimum charge of £20 per treatment, if the treatment you are interested in does not add up to this please be prepared to round up to £20. Alternatively you could add on another treatment.

- A travel fee is added to every booked appointment with me. This is to ensure my travel costs to and from you are covered at all times.

0 - 5 miles - £3.50

5 - 10 miles - £7.00

10 - 15 miles - £11.00

- As I am mobile, I will often be coming from one appointment to the next. I try to set my appointments up so that they are in the same area, but on occasion I have to travel some distance. Therefore I may occasionally encounter hold ups along the way. I will do my best to contact you and let you know If this occurs.

- I try to arrive 5-10 minutes prior to your appointment time to allow me time to set up for the treatment.

- Parking must be available or parking ticket reimbursed. 

- As I am a mobile therapist I would appreciate it if you could ensure there is room for the treatment to be carried out, particularly when large equipment such massage couch is involved.

- Payment can be made by cash or BACS transfer please make prior to or at the time of the appointment.

- A £10 deposit will be taken for each appointment - please note your appointment will not be confirmed until this is made.

- Please read through my Covid guidelines to ensure we are keeping each other safe at all times.

Cancellation policy 

If you are showing any signs of covid please cancel your appointment.


If you are showing signs of a cold or other illness, please contact me to reschedule as I cannot afford to get unwell.


- 48 hour cancellation notice - no charge is applied & you will receive your deposit back.

- Less than 48 hours 50% of booked treatment price

- Less than 24 hours 100% of booked treatment price. You will be unable to book again until this payment has been made.

- Please return consultation form & covid screening form prior to appointment.

- I do not carry cash on me. If you wish to pay by cash please ensure you have the correct amount.


Please ensure nails are free of product prior to your appointment with me ( if applied by someone else) as I do not remove other peoples work. 

- If you would nail art please let me know when booking the appointment so I can allow enough time. If you have an idea of what you would like please let me know so I can give you an idea of cost.

Covid Guidlines

- Please cancel your appointment if you have covid symptoms or have been in contact with someone who has symptoms.

- Masks are an essential requirement during appointments. 

- Please wash hands thoroughly before treatment.

I'm Ellie, the owner of Novo therapies Mobile Massage.

An Award winning Massage Therapist, specialising in Chronic Pain issues, and Natural Nail Specialist.

I will bring professional Massage & Nails to your doorstep.


Contact Me

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